According to Forrester, web CMS has become a core part of a broader digital experience management platform. With that comes demands for consistent, flexible support across every customer journey.
In its new report, Forrester evaluates 15 web content management (WCM) vendors based on criteria including current offering, strategy and market presence.
The Forrester Wave WCM 2017 report contains:
- Complete vendor evaluations, including current offering, strategy and market presence
- An overview of consumer and WCM trends
- Detailed analysis of how WCM can drive customer experiences